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COVID-19: Important Information For You & Your Business

Town of Canmore Support

Deferred Property Tax & Utility Payments

Business owners in Canmore can defer property tax and utility payments for April, May, and June for 90 days without penalty or interest. The deferred balance will be evenly applied over the payments for the remainder of the calendar year. Businesses must fill out and submit the TOC online deferral request form.

Town of Canmore Business Support Hub

Check out the Town of Canmore's Economic Development Office Business Support Hub. Tools an information such as financial resources and webinars are updated often and you can also sign up for the TOC Business Newsletter for the latest COVID-19 updates through the support hub.

You can also contact the Town of Canmore's Economic Development Manager directly:

Eleanor Miclette


Town of Canmore Call Centre

operates Monday - Friday, 8:30 a.m. to 4:30 p.m. to help answer questions relating to mental health, employment insurance, meal and grocery services, housing, issues related to immigration, childcare, and more. Call 403.678.1551 or email:

Banff Support

Tax Installment Payment Plan (TIPP)

Property owners in Banff who are on the monthly payment plan have the option to suspend their monthly contributions until the annual deadline on June 30, 2020.

In addition, people participating in the property tax installment payment plan may also request to be refunded the first three months of payments in 2020 (January, February and March).

To arrange the suspension of the monthly payments, email


Business Licence Fees – Hotels, Bed and Breakfast Homes and Bed and Breakfast Inns

Businesses have the option to defer the March 31 payment of business licence fees until June 30. At that time, 45% of the total fee will be required.

By default the scheduled March 31st payment will be deferred until June 30th. If you would prefer not to defer your March payment please email to make arrangements.


Business Licence Fees – Excluding Hotels, Bed and Breakfast Homes and Bed and Breakfast Inns

Businesses on the payment plan for business licence fees have the option to defer the March 31 payment until June 30. At that time, two thirds of the total fee will be required.

By default the scheduled March 31st payment will be deferred until June 30th. If you would prefer not to defer your March payment please email to make arrangements.


No charge for Transfer Site Drop-off

Fees for businesses dropping off items at the Transfer Site, 160 Hawk Avenue, have been suspended until April 7, 2020. Businesses can drop off items 7:30 a.m. to 3:30 p.m. Please note that no loads will be accepted after 3:15 p.m.


Penalties and Interest Suspended

Penalties and interest on late payments of utility bills – water, wastewater, and solid waste – have been suspended until June 30, 2020.

Government of Alberta Support

Details on provincial supports

View GOA's Re-Launch Strategy HERE.

The Government of Alberta has created a resource offering guidance and clarity on temporary workplace rules to help Alberta business owners manage the rapidly changing conditions caused by COVID-19. Read more HERE.

The Government of Alberta has provided supports such as deferrals for:

  • Corporate Income Tax
  • WCB Payments
  • Utility Payments

Alberta Restrictions on Businesses

Details on restrictions to businesses

The Government of Alberta has implemented restrictions to certain types of businesses that offer or provide services to Albertans to limit the spread of COVID-19. These restrictions are independent from those placed on gatherings at indoor and outdoor locations.

As of March 25, law enforcement agencies have been granted full authority to enforce the public health orders and can issue fines.

Federal Government of Canada Support

Details on federal supports and how to apply

The Federal Government of Canada continues to update and provide information on support for businesses and self employed individuals.

Federal Support Overview 

  • Deferred Payments -Income Tax, Sales Tax Remittance, & Duty Payments
  • Access to Credit
  • CEBA - Canada Emergency Business Account
  • CERB - Canadian Emergency Response Benefit
  • CEWS - Canadian Emergency Wage Subsidy
  • BCAP - Business Credit Availability Program
  • CECRA - Canada Emergency Commercial Rent Assistance
  • IRAP - Industrial Research Assistance Program
  • Temporary 10% Wage Subsidy
  • Information on Layoffs & Rehiring
  • Work-Sharing Program
  • Canada Summer Jobs Program

Additionally, the Federal Government will work with tourism operators in national parks, historic sites, and marine conservation areas to defer payments on commercial leases and licences of occupation without interest until September 1, 2020.

Indigenous Businesses - $306.8 million in funding has been released to help small and medium-sized Indigenous businesses, and to support Aboriginal Financial Institutions that offer financing to these businesses.

Register on the CRA MY Business Account to provide direct deposit information and speed up the process of receiving relief when it is available.

CCC - The Canadian Chamber of Commerce 

Details on the CCC's Business Resilience Network

In partnership with the Government of Canada, the Canadian Chamber of Commerce established the Canadian Business Resilience Network to help Canadian businesses navigate the COVID-19 reality and prepare for recovery. They highlight public and private sector programs and initiatives across Canada that support businesses and their employees.

The CCC also provides informative and clear publications on information as it comes out and is updated.

View all CCC publications 

ACC - The Alberta Chambers of Commerce 

A list of useful links is available on the Alberta Chambers of Commerce home page.

The ACC also has a collection of reliable news releases and updates HERE. Additionally, you can join their news letter to received the ACC updates via email.

CFIB - Canadian Federation for Independent Business

Details on CFIB resources for small business

The CFIB is a great resource for information for your business. Through the CFIB website you have access to webinars, templates, & petitions. Additionally, the CFIB is a awesome force for advocating for small business and they spearheaded the wage subsidy increase from 10-75%.

The CFIB has complied FAQ's and answers on:

  • Business Continuity
  • Financial Support & How to Apply
  • EI & Employee Income
  • Employee Management
  • Fraud & Business Security
  • Health & Safety